On June 18, as the "8 As One" carnival-themed event was coming to an end, we specially held the "Live Stream: AMA With ViaBTC Team" event. Through an open Q&A session, we listened to the voices of users and established closer connections with users worldwide. This event was targeted at users in English and Russian language regions.
During the event, users actively posed questions on various topics, including technical support, product innovation, market strategy, and ecosystem development. The ViaBTC team's professional responses not only addressed users' queries but also provided valuable information and advice. Here is a compilation and summary of the most exciting Q&A from the AMAs in both language regions for your reading pleasure. Q1: How has ViaBTC Managed to Stay Competitive and Maintain its Leading Position Over the Past Eight Years?
We closely monitor market changes and value user experience, which are sources of inspiration for improvement. Since our founding, we have been moving towards our goals. We hope to grow together with the blockchain industry and promote its progress. We are committed to reducing industry barriers, whether in blockchain or cryptocurrency, even though this is not simple. Currently, the practitioners in this industry are still a small group, and we hope to attract more people to join, grow this group, and achieve common goals.
We engage in multilingual marketing through community channels like Telegram and X, offering detailed guides to help users understand how to use BTC and mine BTC. In terms of product support, we have a comprehensive risk management process to assess the launch of new features, where caution is essential. The key to long-term survival in this industry often lies in avoiding pitfalls rather than taking risks. Security measures are also paramount, as many malicious actors seek to exploit vulnerabilities. We have an outstanding team of professionals from leading global internet and financial companies, dedicated to optimizing service processes and ensuring a superior user experience.
These are the crucial factors that keep us competitive and allow us to continue advancing in the industry.
Q2: What Features Does ViaBTC Offer That Most Other Pools Do Not?
Currently, the mining pool industry is very mature, and standing out is not easy. With eight years of accumulated experience, we continue to improve and innovate. To this end, we have tailored multiple features to meet market and user needs. Here, I would like to particularly recommend ViaBTC's comprehensive visual asset management feature.
Firstly, the most important features are the "Crypto Loans" and "Hedging Service". Users can conveniently manage these functions within their ViaBTC account without needing to switch to other websites for support. These operations can be performed anytime, anywhere within their account. These financial tools effectively improve capital efficiency and help avoid market fluctuations, making them highly popular among miners.
Secondly, we offer a multi-cryptocurrency wallet. Each ViaBTC account is not just an account but a wallet containing various assets. We support diversified withdrawal options and hourly earnings settlements, ensuring users' earnings are credited to their accounts in real-time, allowing for flexible withdrawals at any time. Additionally, our commonly used management feature allows users to convert earnings into BTC or USDT in real-time. With ViaBTC, you can mine any cryptocurrency and earn BTC or USDT conveniently.
As I mentioned, ViaBTC is not just a mining pool; it's also a tool that meets most online needs of miners.
Q3: What is the Role of the ViaBTC Community, and How Can Miners Participate in Its Development?
For me, the community serves as both an educational platform and a window for users to understand their roles and provide feedback. Our community partner recruitment program is currently underway. So, whether you are a miner, a user, or someone looking to join us, we sincerely invite you to explore more possibilities in the cryptocurrency sector with us. We are eager to grow alongside you.
We also welcome everyone to help us build the ViaBTC brand and share in ViaBTC's development achievements. We look forward to more people and future partners joining us, promoting industry progress together, and letting more people know about ViaBTC.
Q4: Does ViaBTC Have Expansion Plans for Mining Farms Globally? If So, Which Specific Regions Are Targeted?
Regrettably, the answer is no. Since we focus on online facilities, we have no plans to build our own mining farms. However, we are continually developing resources related to global mining farms. As an independent mining pool, we do not currently plan to build our own mining farms, but we are constantly seeking strategic partnerships with global mining farms.
In the cryptocurrency industry, due to information asymmetry, miners often find it challenging to locate reliable mining farms, and mining farms struggle to find stable miners to host. To facilitate better cooperation between miners and mining farms, we offer resource platforms such as "Mining Farm." This allows industry partners to showcase their mining farms on our website, helping users find trustworthy partners. Of course, we do not guarantee these collaborations; users need to assess them themselves.
Q5: ViaBTC Is Popular in Countries Like Russia, Where Many Small Mining Pools Are Adding New Coin for Mining. Does ViaBTC Plan to Follow This Trend?
We choose coins based on their overall technology and market potential, rather than its popularity. This ensures that we provide stable and sustainable mining pool services and avoid launching coins that might quickly become obsolete. We believe this approach is responsible for both the pool and miners. Therefore, we carefully select coins that meet these criteria.
We regularly evaluate and screen new market coins. For updates on new coins that may be added, follow our social media channels. Additionally, users can provide feedback on coins they wish to see on ViaBTC through our community channels, and we will consider this feedback in our decision-making process.
Q6: Will You Consider Supporting Cloud Mining in the Future? If So, Which Coin Will Be Offered for Cloud Mining Services?
ViaBTC once briefly supported cloud mining services a long time ago. Unfortunately, due to various reasons, including regulations, the project had to be shut down.
We may consider resuming this service in the future, as it provides a great opportunity for beginners and for those in regions where traditional mining methods are difficult to implement. So far, our focus has been on strengthening secure and stable infrastructure, so we currently have no plans to support cloud mining.
Q7: How Does ViaBTC Ensure Security and Reliability?
Our security system encompasses various types. First, for our mining pool servers, we offer cloud servers for users worldwide. For wallets, we employ a cold wallet and multi-signature strategy, coupled with real-time monitoring, and we collaborate with top security teams. Since our inception, ViaBTC has never had a major security incident or asset loss accident, which is quite impressive.
As previously mentioned, technology is our strong suit. We have an excellent team of professionals and will continue to attract more members to make our products more user-friendly, secure, and reliable.
Q8: What Steps Is ViaBTC Taking to Build Its Own Ecosystem?
The blockchain industry we are in covers multiple segments, including mining equipment manufacturers, exchanges, wallets, and upstream and downstream applications, and it is still flourishing. Our mining pool, one of the earliest launched services and products, has been operating steadily, providing a foundation for future development.
Looking ahead, I believe we are still in a growing market. More users and institutions are entering and participating in this space. We aim not to lose our position but to grow alongside the market. Therefore, in the future, we will continue to lower the barriers to entry for users in this industry. We will prioritize improving our product services and financial plans based on user needs. As you mentioned, lowering entry barriers is crucial.
Q9: How Do You Handle Different Regulatory Environments? How Do You Ensure Cryptocurrency Regulatory Compliance?
While our dream is to achieve a decentralized crypto world, freedom always comes with conditions. This is true not only in the crypto world but everywhere. Freedom must come with some degree of control to function smoothly. Freedom is not free, and I believe this is what you meant. To survive in the world and maintain a certain degree of freedom, we must remain neutral.
First, we must comply with the laws and regulations of the regions where we operate and strive to obtain the necessary licenses or reports. If this cannot be achieved in the short term, we may withdraw from those regions. Additionally, all our products will avoid involving fiat currencies, and all business will be related to cryptocurrencies, thereby largely avoiding regulatory issues. However, we do not reject regulation; on the contrary, we welcome it, as regulation signifies the maturity of the market or industry.
Q10: What Unique Reward Mechanisms or Incentives Does the Pool Offer?
In reality, we have numerous activities and plans. Specifically, regarding mining revenue payment methods, we support PPS+, PPLNS, and SOLO, which can help users achieve higher mining revenue. Additionally, we frequently organize various community activities, sometimes offering coupons, rewards, gifts, and souvenirs.
Currently, we are celebrating our anniversary, with many surprises in store for users. We also have a referral program where users can invite friends to join us. For regular referrals, we offer a 10% referral reward, and for ambassadors, we offer a 20% referral reward. Users with substantial hashrate can contact ViaBTC's business team to apply for more favorable terms.
We encourage everyone to stay updated with ViaBTC’s latest news, actively participate in our activities, and witness the growth and development of ViaBTC together. Moving forward, we will continue to enhance our interaction and cooperation with the global mining community, organize more similar events, listen to users' feedback, and continuously improve the user experience.
For more exciting interactions from ViaBTC AMA, please listen to our full live broadcast: